1. Acceptance of Terms
By accessing and using the services of Arjun Dep ("Company," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Arjun Dep provides IT services including but not limited to:
- Software development and programming
- Web and mobile application development
- Cloud computing solutions
- IT infrastructure setup and support
- Digital strategy consulting
- Cybersecurity services
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use services in compliance with applicable laws
- Not engage in any unauthorized or prohibited activities
- Respect intellectual property rights
- Cooperate in project requirements gathering and feedback
4. Payment Terms
Payment terms for our services:
- Payments are due as specified in service agreements
- Late payments may incur additional charges
- All prices are in Indian Rupees (INR) unless otherwise stated
- We reserve the right to suspend services for non-payment
- Refunds are subject to our Refund Policy
5. Intellectual Property
Intellectual property rights are handled as follows:
- Client retains ownership of their business data and content
- Custom software developed for clients belongs to the client upon full payment
- We retain rights to general methodologies and know-how
- Third-party components remain under their respective licenses
- Our proprietary tools and frameworks remain our property
6. Confidentiality
We commit to maintaining confidentiality of:
- Client business information and data
- Project details and specifications
- Proprietary processes and systems
- Any information marked as confidential
7. Limitation of Liability
Our liability is limited as follows:
- Total liability shall not exceed the amount paid for services
- We are not liable for indirect or consequential damages
- Force majeure events are excluded from liability
- Client is responsible for data backups
- We provide services "as is" without warranties beyond those specified
8. Service Level Agreements
Our service commitments include:
- Project deliverables as outlined in statements of work
- Response times for support requests
- Uptime guarantees for hosted services
- Regular project status updates
- Quality assurance and testing procedures
9. Termination
Either party may terminate services:
- With 30 days written notice for ongoing services
- Immediately for material breach of terms
- Upon completion of project deliverables
- Client remains responsible for payment of completed work
- We will assist with reasonable transition requirements
10. Privacy and Data Protection
Data handling practices:
- Personal data is protected according to our Privacy Policy
- We implement appropriate security measures
- Data processing complies with applicable regulations
- Client data is not shared without consent
- Data retention follows industry best practices
11. Dispute Resolution
Disputes will be resolved through:
- Good faith negotiation as the first step
- Mediation if negotiation fails
- Arbitration under Indian Arbitration laws
- Jurisdiction of Delhi courts for legal proceedings
- Governing law: Indian legal system
12. Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or other unforeseeable events.
13. Modifications
We reserve the right to modify these terms at any time. Changes will be communicated to active clients and posted on our website. Continued use of services constitutes acceptance of modified terms.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
15. Contact Information
For questions about these Terms and Conditions, please contact us: