1. Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name, email address, phone number
- Company information and job title
- Project requirements and technical specifications
- Payment and billing information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide IT services and support
- Communication: To respond to inquiries and provide updates
- Project Management: To manage and execute your projects
- Billing: To process payments and manage accounts
- Improvement: To enhance our services and website
- Legal Compliance: To comply with applicable laws
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share information in these situations:
- Service Providers: With trusted third parties who assist in our operations
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In connection with mergers or acquisitions
- Consent: When you have given explicit consent
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and backup systems
- Incident response procedures
5. Cookies and Tracking
Our website uses cookies and similar technologies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand website usage
- Marketing Cookies: To provide relevant content
You can control cookie settings through your browser preferences.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Limit how we use your data
7. Data Retention
We retain personal information for as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required
8. Third-Party Services
Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. International Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us: